Support Center

Frequently Asked Questions

Q: How do I install File Management Pro?

A: Download the setup file and double-click to run. Windows may show a security warning - click "More info" then "Run anyway".

Q: What's the difference between Free and Pro versions?

A: Free version is limited to 50 files per operation. Pro version has unlimited files, duplicate detection, and priority support.

Q: Is my payment secure?

A: Yes, all payments are processed securely through PayPal. We never store your payment information.

Q: Can I get a refund?

A: Yes, we offer a 30-day money-back guarantee. Contact support for refund requests.

Contact Support

Contact: Direct message @filemanagerpro on X.com

Response Time: Within 24 hours

Business Hours: Monday - Friday, 9 AM - 5 PM EST

When contacting support, please include:

  • Your operating system (Windows 10/11)
  • Version of File Management Pro
  • Description of the issue
  • Screenshots if applicable

How to contact: Go to X.com and send a direct message to @filemanagerpro